VoIP service offers your business with unparalleled,
and highly efficient communication,
empowering you to thrive in the digital age
The perfect VoIP service for SMEs, small businesses and start-ups
VoIP service (Voice over Internet Protocol) has become an essential communication tool for businesses in various sizes and industries today. The traditional office desk phones are quickly becoming obsolete, with an increasing number of businesses adopting VoIP solutions or IP PBX phone systems.
REDtone SIPhony is a IP based phone system that offers a cost-effective solution, enabling you to acquire a dedicated business landline number without the necessity of a traditional physical desk phone.
Designed for SMEs, small businesses, and startups, This VoIP solutions presents a comprehensive range of features in the form of a user-friendly app. Businesses can opt for subscription plans based on their specific current needs, with both Prepaid and Postpaid models are made available for flexibility.
Benefits
Landline phone numbers minus the landlines
Get business landline numbers on your smartphone; based on your registered office address.
Enhanced business credibility
Landline numbers give the impression that your company is reliable, established and operates across the nation.
No contract, no worries
The service is offered via a prepaid model with no set-up fees, line rentals, contracts or service costs. Just a simple monthly subscription which you can cancel at any time.
Mobile App convenience
All features are in mobile app format. No installation hassle, space-hogging hardware or complicated software.
Cost-savings
Stay on top of your voice communication costs with a variety of prepaid plans and lower call rates.
Business anywhere
Make calls from your business landline number wherever you go, just as if you were sitting at your desk.
Features
Local business number
The wide range of virtual landline numbers available, based on your registered office address.
Customisable call menu
Serve your customers more efficiently with a multitude of menu options, e.g. Press “1” for “Sales”.
Call recording
Record all your calls and download them for easy reference.
Intelligent call routing
Transfer incoming calls to your colleagues whenever you’re busy.
Virtual receptionist
Greet customers professionally before attending to them personally.
Create multi-extension
Create multi-extension to designated employees.
Our Offerings (In App Format)
Direct Line (Call Forwarding)
Never miss a call again as you get to forward calls to 6 mobile, DID or overseas numbers.
SIP
Make and receive calls from any device, whether it’s a mobile phone, IP phone, laptop or softphone. Enjoy carrier-grade call quality at a lower call charges. Savings up to 50%.
Fax
Online fax service helps to send and receive faxes on devices connected to the Internet. No fax machine required. Incoming faxes are archived to a designated email.
Virtual Line (Virtual Receptionist)
Customise your own automated voice answering machine. This solution offers a multi-layered Interactive Voice Response (IVR) menu with ring queue and ring group numbers. Enhances call management efficiency and reduces personnel costs.
BizPhone (Extension)
Businesses get to assign extension numbers (which are connected to the main business number) to designated workstations or employees. Comprehensive VoIP features include making and receiving calls, transferring calls, voicemail notification and call conferencing for up to 8 parties.
Call Recording
All incoming and outgoing calls are recorded and stored. You may also review and download these audio files any time you want. This is essential for training and compliance purposes.
What Our Customers Say
Packages
Pick the package that suits you best.
BizPhone
(Extension in mobile version)
- Extension app on your smartphone
- 1 local landline number
RM
8
/month
Virtual Line
(Virtual receptionist)
- Multiple versions of custom greeting with 2 concurrent calls
- 1 local landline number
- 1 extension (mobile app)
RM
38
/month
Can’t find a package that suits your business requirements?
Don’t worry, we can easily customise one for you.
We’ve got you covered!
Our team of experienced customer success professionals are ready to assist you and your business.
All plans come with priority support.
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CRM
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Cloud PBX
A fully managed, enterprise grade phone system, designed to help businesses communicate reliably without the need for large capital investments / expenses or maintenance fees.
Get In Touch
Sales Enquiry
Sales Enquiry
Sales Hotline
1800 87 7770
+603 8084 8070
(if you are abroad)
Email Us
Customer Care
Customer Care
Support Toll Free
1800 87 7790
+603 8084 8910
(if you are abroad)
